.bags-chat-fab{position:fixed;left:calc(100vw - 80px);top:calc(100vh - 80px);z-index:99990;width:58px;height:58px;border-radius:50%;border:none;background:linear-gradient(135deg,#2c1810,#4a2f1f);color:#f5e6c8;font-size:1.45rem;cursor:grab;touch-action:none;-webkit-touch-callout:none;box-shadow:0 6px 28px rgba(44,24,16,.4);transition:transform 0.2s,box-shadow 0.2s;user-select:none;-webkit-user-select:none}.bags-chat-fab:hover:not(.dragging){transform:scale(1.06);box-shadow:0 8px 32px rgba(201,169,98,.35)}.bags-chat-fab.dragging{cursor:grabbing;touch-action:none;transform:none;transition:none}body.bags-chat-fab-dragging{touch-action:none;overscroll-behavior:none;-webkit-overflow-scrolling:auto}.bags-chat-fab-hint{position:absolute;right:calc(100% + 10px);top:50%;transform:translateY(-50%) translateX(6px);white-space:nowrap;padding:6px 10px;border-radius:8px;background:rgba(44,24,16,.92);color:#f5e6c8;font-size:.72rem;font-family:'Segoe UI',Tahoma,sans-serif;pointer-events:none;opacity:0;transition:opacity 0.35s,transform 0.35s;box-shadow:0 4px 14px rgba(44,24,16,.25)}.bags-chat-fab-hint.visible{opacity:1;transform:translateY(-50%) translateX(0)}.bags-chat-panel{position:fixed;bottom:92px;right:22px;z-index:99991;width:min(390px, calc(100vw - 32px));height:min(540px, calc(100vh - 120px));background:#fff;border:1px solid #e8dfd0;border-radius:18px;box-shadow:0 18px 52px rgba(44,24,16,.2);display:none;flex-direction:column;overflow:hidden;font-family:'Segoe UI',Tahoma,sans-serif;direction:ltr}.bags-chat-panel.open{display:flex}.bags-chat-panel-head{padding:14px 16px;background:linear-gradient(135deg,#2c1810,#3d2618);color:#f5e6c8;display:flex;justify-content:space-between;align-items:center;gap:10px}.bags-chat-panel-head strong{font-size:.94rem;display:block}.bags-chat-panel-head span{font-size:.72rem;opacity:.8;display:block;margin-top:2px}.bags-chat-close{background:rgba(255,255,255,.12);border:none;color:#f5e6c8;width:34px;height:34px;border-radius:50%;cursor:pointer;font-size:1.2rem;line-height:1;flex-shrink:0}.bags-chat-messages{flex:1;overflow-y:auto;padding:14px;display:flex;flex-direction:column;gap:10px;background:#faf8f5}.bags-chat-msg{max-width:88%;padding:10px 13px;border-radius:14px;font-size:.86rem;line-height:1.55;white-space:pre-wrap;word-break:break-word}.bags-chat-msg.user{align-self:flex-end;background:#2c1810;color:#fff;border-bottom-right-radius:4px}.bags-chat-msg.bot{align-self:flex-start;background:#fff;border:1px solid #e8dfd0;color:#2c1810;border-bottom-left-radius:4px}.bags-chat-msg.typing{display:flex;align-items:center;min-height:38px;padding-top:12px;padding-bottom:12px}.bags-chat-typing-dots{display:inline-flex;align-items:center;gap:5px;height:10px}.bags-chat-typing-dots span{width:7px;height:7px;border-radius:50%;background:#a8894a;opacity:.35;animation:bags-chat-typing-bounce 1.2s infinite ease-in-out}.bags-chat-typing-dots span:nth-child(2){animation-delay:0.15s}.bags-chat-typing-dots span:nth-child(3){animation-delay:0.3s}@keyframes bags-chat-typing-bounce{0%,60%,100%{transform:translateY(0);opacity:.35}30%{transform:translateY(-4px);opacity:1}}.bags-chat-msg.bot .bags-chat-link{color:#a8894a;text-decoration:underline;font-weight:600}.bags-chat-msg.bot .bags-chat-link:hover{color:#8a7038}.bags-chat-msg.bot .bags-chat-wa-cta{display:inline-block;margin-top:6px;padding:8px 14px;background:#25d366;color:#fff!important;text-decoration:none!important;border-radius:20px;font-weight:700;font-size:.82rem}.bags-chat-msg.bot .bags-chat-wa-cta:hover{background:#1ebe57;color:#fff!important}.bags-chat-input-row{display:flex;gap:8px;padding:12px;border-top:1px solid #e8dfd0;background:#fff}.bags-chat-input-row textarea{flex:1;resize:none;border:1px solid #e8dfd0;border-radius:12px;padding:10px 12px;font:inherit;font-size:.86rem;min-height:44px;max-height:110px;direction:ltr}.bags-chat-send{align-self:flex-end;padding:10px 16px;border:none;border-radius:12px;background:linear-gradient(135deg,#c9a962,#a8894a);color:#2c1810;font-weight:700;font-size:.82rem;cursor:pointer}.bags-chat-send:disabled{opacity:.5;cursor:not-allowed}@media (max-width:480px){.bags-chat-panel{right:12px;bottom:82px;width:calc(100vw - 24px)}.bags-chat-fab-hint{right:auto;left:50%;top:auto;bottom:calc(100% + 10px);transform:translateX(-50%) translateY(6px)}.bags-chat-fab-hint.visible{transform:translateX(-50%) translateY(0)}}